Disabled Traveler Information
Handicapped Parking
Ramps
Wheelchair-friendly
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General Information
Hours: Mon. - Fri. 8:30 a.m. - 4:30 p.m.
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Information/Services Provided
Accommodation Directory
Area Information
Brochures
City and Regional maps
Restaurant Guide
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Memberships
VISIT FLORIDA Partner
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Service Type
Chamber of Commerce
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Recent Comments
Most Recent Comment
09/13/2009
Neon Leon's is a black mark on charming Old Homosassa. My family of four went to this place for dinner last night. My husband and I had been there when they first opened and were disappointed, but thought we should give them another chance. We ordered our food, and an appetizer for the table. The onion ring appetizer was ok, nothing special. Then we waited for our dinner - and waited - and waited. For more than 45 minutes after delivering our appetizer, we got no food and our waitress ignored us, so finally we flagged down a guy we later found out was the owner. We said we had been waiting a loooonnngg time, 2 tables of four who came in behind us already had their food, could he tell us what was going on? He comes back out of the kitchen with a handful of tickets and starts going off on us that our order was almost ready, it was put in at thus and such time, he didn't think it was unreasonable to wait 45 minutes for food, what was our problem, etc. etc. He escalated our simple question into a loud, rude recitation of how wrong we were to dare complain. We couldn't get a word in edgewise, he was that crazy. After insulting us in this manner, we again said we wanted to leave, and would pay for what we had eaten. He said our order was coming up next and that we BETTER not leave without paying for it - a couple minutes later he just about THREW our plates on the table. The food had obviously been sitting for some time as it was cold. We said it was unacceptable, we didn't want it, we just wanted to go - and he immediately threatened to call the police if we didn't pay for the inedible mess we were served and didn't eat. He did; we waited for the officer to show up. No apology for the wait, no attempt to work something out, just screaming, threats, and an immediate call to the sheriff's department. We figured as soon as the owner greeted the officer by his first name that we were going to lose the argument. Sadly we were instructed by the officer that we had to pay for what we ordered no matter that we didn't eat it, no matter that we had been verbally abused - nothing about the customer matters. Oh well, live and learn - that's 2 hours of our lives we're never getting back.
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